In-Stock Shipping Times

• United Kingdom: 2-4 business days processing.
• Shipping: USA: Currently unavailable. You can explore our full collection on our website or find our products at various US stockists and on our Amazon store.     
• Canada & South America: 10-15 business days.
• International: 10-15 business days estimated.

Returns

We hope you love your items as much as we do! However, if you're not completely satisfied, please notify us within 14 days of receiving your order. For pre-paid returns, kindly complete the form.

Once submitted, you have an additional 14 days to return the item to us.

For damaged products, please provide photographic evidence and email it to customer-care@exgpro.com.

Return Conditions:

Items must be unused, in their original packaging, and undamaged.

Returns that are not in a resalable condition will be sent back to you.

Refund Process:

Refunds are processed within 28 business days of receiving your return.

You will receive a confirmation email once your refund has been issued.

Refunds can only be processed to the original payment method.

Please note, we can only accept returns for purchases made directly from EXG Pro. If you purchased from a third-party retailer, please contact them directly for returns.

For any assistance, reach out to us at customer-care@exgpro.com.